What is Managed IT Support?

In today’s world, information technology (IT) is an integral part of any successful business. Whether you are a small start-up or a large corporation, you depend on technology to run your business. However, IT support can be costly, and not every business can have a dedicated employee to help with IT.

Today, we will explore what managed IT support is, why a company would benefit from it, and how IT Resources can help your business run smoothly!

someone typing on a laptop


What is a Managed IT Support Provider (MSP)?

A Managed IT Support Provider (MSP) is a third-party company that provides IT services to other businesses. MSPs typically offer a wide range of services, such as:

  • Network management
  • Security
  • Data backup & recovery
  • Hardware and software installation
  • Ongoing technical support
  • & More

The primary goal of an MSP is to ensure that a business's IT infrastructure is reliable, secure, and up-to-date, without the need to hire a full-time employee.


Key Benefits of an MSP

Effective management of IT infrastructure is essential for businesses to operate efficiently in today's technology-driven world. However, technology issues can be extremely costly and time-consuming to resolve. Addressing these issues can take valuable time and resources away from other essential business activities, leading to decreased productivity, lower revenue, and increased expenses.  

This is where MSPs come in! Our team at IT Resources offers managed IT support services that can help businesses save money, increase security, and access a broader range of IT expertise. Here’s how:

Cost Savings

MSPs can provide IT services at a lower cost than hiring a full-time IT employee, and they can also offer flexible pricing options. Not every business can afford constant IT support, especially when it’s only needed on occasion.


Access to Expertise

MSPs employ highly skilled professionals with expertise in a wide range of IT areas. While an in-house IT employee may have expertise in a specific area, they may not be well-versed in other IT areas. This means that a company may need to hire multiple IT employees to cover all of their IT needs, which can be expensive.



MSPs can easily scale their services up or down as a company's IT needs change. This means that companies can quickly adjust their IT resources to meet changing business demands.  


Reduced Downtime

MSPs can provide 24/7 monitoring and support services, which can help reduce downtime. If a company's IT infrastructure goes down during off hours, an MSP can quickly identify and fix the issue, minimizing the impact on business operations.  


Read More > Benefits to Your Business: Backup and Disaster Recovery

Wouldn’t Hiring an in-House IT Employee be Better?

Relying solely on an in-house IT employee may not provide the flexibility that a business requires to meet their changing IT needs. This could result in the need to constantly hire and fire employees, which is not only disruptive but also costly.

What If I Already Have an IT Team but Need More Assistance?

If you already have an in-house IT team, but you need additional assistance or the reliability that an MSP can provide, we can work alongside your team providing additional expertise and resources to supplement your existing IT team. This can be particularly beneficial if your IT team is small or if they are overloaded with IT-related tasks.


By using an MSP, you can free up your in-house IT team to focus on strategic IT initiatives, while the MSP takes care of day-to-day IT tasks. This can help increase efficiency and productivity, while also ensuring that your IT infrastructure is secure and up to date.

IT Resources is Your Business’s IT Solution. Call Us Today!

Managed IT support is an essential service for any business that depends on technology to operate. By using an MSP, companies can save money, increase security, ensure compliance, and access a broader range of IT expertise. While having an in-house IT employee can be beneficial, using an MSP offers much more flexibility.

Remember: If you don’t turn on your computer and smile, pick up that phone and dial IT Resources. Get in touch to see how a comprehensive IT strategy can benefit your business – book your consultation today.


Latest blog posts

More Blog Posts